Embrace Standardization and Raise Your Telco to New Heights of Innovation and Efficiency
Telcos could be forgiven for thinking that are operating in an alien landscape, with non-traditional companies such as Spotify, Netflix and more rewriting the rules on customer interaction and satisfaction. To keep pace with the changes and demands of today’s market, CSPs need to embrace standardization, which will help them ensure they deliver products and services in a way and at a speed that meet customer expectations.